Custom Managed IT Services
Let's Build Your Personal IT Solution
The more time your staff spends maintaining the status quo, the less time they have to advance your company. Our managed IT services for small businesses provide safe management solutions for even the most complicated infrastructure and applications. Enjoy customized services that match your demands and meet your budget.
Discover the HighPoint Difference
24/7 Support
Mitigate the risks of downtime and network outages with round-the-clock support – any device, any issue.
Better Business Focus
Free up time and resources so you can focus your energy on the most crucial parts of your business.
Increased Security
Gain peace of mind knowing your data and systems are protected from security threats.
Our Custom Managed IT Services
Endpoint Management
Leverage the technologies and protocols needed to securely enable productivity on any supported device, anywhere in the world. Our latest advancements in endpoint management allow you to:
- Deploy software, manage settings, and patch remote worker devices without any dependencies on on-premises infrastructure or corporate network connectivity
- Proactively tackle conditions that could disrupt your remote workers
- Reinforce – not replace – existing security practices with a cloud-based suite of security services
Managed Infrastructure
Ensure network and device performance, compliance, and security with managed infrastructure services customized to complement your existing IT team. These solutions include:
Network performance management
Enjoy a quick response to any issues with SLA management, load balancing, cloud management, availability management, traffic management, configuration management, and capacity management.
Remote network administration and service level management
Get IT management at the scale you need it from a Managed Service Provider (MSP) that can work remotely as your on-call IT team.
End-to-end monitoring
Work with updated security, compliance, and performance requirements so that potential problems get addressed before they affect your business or customers.
Managed SIEM
Meet the most stringent security and compliance requirements with security information and event management (SIEM) that provides superior threat protection and insight into your security environment.
Database Management
Take the pain out of database management while optimizing performance with our certified DBAs and database engineers, who can:
- Supply affordable access to expansive resources offering database management expertise
- Help establish and alter databases and instances based on best practices and sized properly each time
- Enable your team to focus on application innovation, ultimately speeding time to market and improve your customer experience
Why Businesses Are Moving to an MSP Model
See the powerful benefits for small to medium-size businesses.
Managed Security Services
Protect against advanced threats, diminish your attack surface, identify new risks, and respond to and recover from incidents using our flexible managed security services, including:
Managed threat detection and response
Our threat lifecycle capabilities help uncover threats, look into the depth and extent of these dangers, and allow you to take containment actions.
Proactive threat hunting
Active threats are found and removed using proactive threat hunting, which also provides greater visibility into weaknesses in your environment.
Security technology management
Let us continuously monitor, tune, and update your security technologies to maintain their health and availability.
Security and compliance bundles
Focus on your business while we take care of the heavy lifting, like neatly packaging all the necessary tools and technologies you need.
Managed web application firewall
By shifting your complicated, labor-intensive security operations into one point of contact, your web applications are protected from security breaches 24/7.
Managed application control
Authorize and deny any applications allowed to run on your system and take back control of your programs.
Business Continuity Services
Don’t wait until disaster strikes to identify crucial processes that affect your core operations. Protect business processes, equipment, and human resources with business continuity services like security assessments designed to help you:
- Identify critical business functions and potential risks to procedures, systems, or locations
- Quantify the potential impact of disruption to your crucial business functions
- Meet minimum uptime requirements
Telephony
Connect people on the ground, in the cloud, and on the internet by harnessing the power of unified communications. By integrating these communications systems into your business operations, communication with both team members and customers is simple and reliable.
- Conventional telephone lines
- Voice over Internet Protocol (VoIP)
- Bring your own device (BYOD)
- Fax
- Instant messaging (IM)
- Inbound and outbound call center services
- Help desk to provide 24/7/365 specialized IP telephony technical support
- 911 emergency systems
Video Conferencing
Equip your company with a team of video experts that handle your entire video conferencing environment. Our engineers work extensively with end users to execute your conference requirements flawlessly, including:
- AV custom system design
- Equipment installation
- Complete video management service
Get a Free Technology Assessment
Uncover opportunities to optimize your technology with an audit of your IT network.
